MerakiCharms Shipping Policy

Thank you for shopping with MerakiCharms! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy to ensure a smooth and enjoyable shopping experience.✨

Processing and arrival time: It may take up to 7 business days for your order to arrive after the initial processing time. If you have not received your order within this timeframe, please contact us. Merakicharms1@yahoo.com

Shipping Methods: We ship all orders within the United States via USPS (United States Postal Service).

Shipping Rates: Shipping costs are calculated at checkout based on the weight and size of your order, as well as the delivery address.

Free standard shipping is available for orders over $65 within the United States.

Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your package’s progress.

Address Accuracy: Please double-check your shipping address during checkout. In this way we avoid unpleasant moments in the experience with your purchase.✨
If you have any questions or need assistance with your order, please don’t hesitate to contact us at Merakicharms1@yahoo.com

Delivery Delay: At MerakiCharms, we aim to deliver your orders as quickly as possible. However, please note that delivery times may be affected by factors beyond our control, such as extreme weather conditions, postal service disruptions, or other unforeseen events.

If your order is delayed, you can track it using the tracking number provided. For further assistance. You may contact USPS directly at [(+1-800-275-8777) o to us at merakicharms1. We are happy to help resolve any issues as quickly as possible.


Refunds and Cancellations Policy

We’re so grateful that you’ve chosen to shop with us. Your happiness is our top priority, that's why our products are made with the utmost care and attention to detail. We’re confident that you’ll love them as much as we do. However, we understand that sometimes things don’t go as planned, and we’re here to ensure that you have a seamless and stress-free experience.

Please read our refund and cancellation policy below to understand how we handle returns, refunds, and exchanges.✨

Damaged or Defective Products: In the rare event that you receive a damaged or defective product, we are committed to resolving the issue promptly. If this is the case, please follow these steps: 

  • Contact us: You must notify us within 7 days of receiving the damaged or defective product. Contact us at Merakicharms1@yahoo.com
  • Provide Proof of Damage: We may request photographic evidence of the damage or defect to assist us in understanding the issue and providing a resolution.
  • Return Instructions: If we determine that the product is indeed damaged or defective, we will provide you with instructions on how to return the item.
  • Refund or Replacement: Upon receiving and inspecting the returned item, we will offer either a full refund or a replacement product, as per your preference.

Cancellations: We understand that sometimes plans change. If you need to cancel an order, please get in touch with us as soon as possible at Merakicharms1@yahoo.com.

We’ll do our best to accommodate you, but please note that, the deadline to cancel an order is 24 hours from the initial purchase. After this time, orders are considered final and cannot be cancelled. Cancellations can only be processed before the item has shipped. Once your order is on its way, cancellations will no longer be possible.

Privacy Policy

At MerakiCharms, we believe that your privacy is important, and we’re committed to keeping your personal information safe and secure. This Privacy Policy explains how we collect, use, and protect the details you share with us when you shop on our website. We want you to feel comfortable and confident every time you shop with us!

Information We Collect:

When you interact with our website, we may collect the following types of information:

  • Personal Information: When you make a purchase, sign up for our newsletter, or reach out to us for support, we may collect details such as your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: We may also collect data about how you browse our website, including your IP address, device information, and browsing preferences, to help improve your experience.

How We Use Your Information

We use the information we collect for the following reasons:

  • To process and fulfill your orders and deliver your MerakiCharms products to you.
  • To stay in touch with you about your order, shipping updates, or any questions you may have.
  • To send you news, promotions, and updates (only if you’ve signed up to hear from us!)
  • To make our website better and provide you with a more personalized experience

How We Keep Your Information Safe

We take your privacy seriously and make sure your personal details are well protected. We use secure encryption technology (SSL) to process payments, and we store your information in a safe manner. Your information will never be sold, rented, or shared with others for marketing purposes. However, we do share it with trusted partners (like payment processors and shipping companies, ) who help us complete your order.

Or legal authorities under certain circumstances, such as:

  • To fulfill a specific service or request you make.
  • To comply with legal obligations.
  • To protect our rights, privacy, safety, or property.

Cookies

To give you the best possible experience, we use cookies. These little tools help us remember your preferences, improve how the site works, and show you content you’ll love. You can adjust your browser settings to manage or disable cookies, but please note that doing so may affect your shopping experience.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to keep it current with any changes in how we collect and use your data. Any updates will be posted right here, with the date of the most recent changes at the bottom of the page. We encourage you to check in periodically.

Get in Touch

We care about your privacy and are here to help! If you have any questions about this policy or how we handle your personal information, don’t hesitate to reach out. You can contact us at Merakicharms1@yahoo.com.